Privacy Policy

Last Updated: [Insert Date]

At Aqua Glide Shop, we’re as committed to protecting your personal data as we are to providing premium watersports equipment. This Privacy Policy explains how we collect, use, and safeguard your information when you visit aquasportgear.com or make purchases from our global watersports community.

1. Information We Collect

To provide our performance-driven watersports gear and services, we collect:

• Personal Information: Name, email, shipping address, phone number, and payment details when you make purchases
• Transaction Data: Purchase history, product preferences, and order details
• Technical Information: IP address, browser type, device information, and browsing behavior
• Communication Data: Emails, live chat transcripts, and customer service inquiries

2. How We Use Your Information

We use your data with the same precision we apply to crafting watersports gear:

• Process orders for boards, safety equipment, and accessories with military-grade security
• Provide global shipping services and customs documentation
• Offer personalized product recommendations for kite foilers and watersports enthusiasts
• Improve our website performance and user experience
• Send order confirmations and shipping updates (you may opt out of marketing communications)
• Prevent fraud and enhance payment security for international transactions

3. Data Sharing and Disclosure

We treat your data like premium gear – with care and only share when necessary:

• Service Providers: Payment processors, shipping carriers, and IT security partners
• Legal Requirements: When required by law or to protect our business and customers
• Business Transfers: In case of merger, acquisition, or sale of assets
• Never Sold: We don’t sell your personal information to third parties

4. International Data Transfers

As we serve watersports athletes worldwide (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your data with the same dedication as our impact vests protect riders:

• PCI-DSS compliant payment processing
• Industry-standard encryption for all transactions
• Regular security audits and vulnerability testing
• Limited employee access to sensitive data
• Secure servers with firewall protection

6. Your Rights

You have control over your personal data, just like you control your foil board:

• Access, correct, or request deletion of your personal information
• Object to processing or request data portability
• Withdraw consent for marketing communications
• Lodge complaints with your local data protection authority

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience:

• Essential Cookies: For shopping cart functionality and secure checkout
• Performance Cookies: To analyze website usage and improve performance
• Marketing Cookies: For personalized ads (you may opt out)

You can manage cookie preferences through your browser settings.

8. Children’s Privacy

While we offer kids’ watersports gear, our website is not directed at children under 16. We don’t knowingly collect personal information from children without parental consent.

9. Policy Updates

We may update this policy as our business evolves, just as watersports technology advances. Significant changes will be notified via email or website notice.