Term and Conditions

Last Updated: [Insert Date]

1. User Obligations and Responsibilities

As a valued member of our watersports community, we ask that you:

• Provide accurate and complete information when creating an account or placing an order
• Use our website and services only for lawful purposes
• Not attempt to interfere with the proper functioning of our website
• Be responsible for maintaining the confidentiality of your account credentials
• Comply with all applicable laws and regulations related to your use of our products

You acknowledge that our products are designed for watersports enthusiasts and should be used with proper training and safety precautions.

2. Products and Services

2.1 Product Descriptions

We take pride in offering premium watersports equipment including:

• Kite foil boards and hardboards
• Safety gear (helmets, impact vests, gloves, control bars)
• Apparel (jackets, hoods, boots)
• Inflatable equipment
• Kids’ watersports products

We make every effort to display product colors and features as accurately as possible, but slight variations may occur.

2.2 Product Use

Our products are designed for watersports enthusiasts with appropriate skill levels. You agree to:

• Use all safety equipment as intended
• Follow manufacturer guidelines for product assembly and maintenance
• Not modify safety equipment in ways that compromise its protective function

3. Ordering and Payment

3.1 Order Process

When you place an order:

• You receive an order confirmation email
• We process orders within 1-2 business days (excluding weekends/holidays)
• We reserve the right to refuse or cancel orders for any reason, including suspected fraud

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details on our servers.

3.3 Pricing

All prices are in USD and subject to change without notice. You are responsible for any applicable taxes or customs fees.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods to our global community (excluding some Asian regions and remote areas):

• Standard Shipping ($12.95): Via DHL or FedEx, delivered within 10-15 business days after shipment
• Free Shipping: Via EMS for orders over $50, delivered within 15-25 business days after shipment

Delivery times are estimates and may vary based on location and customs processing.

4.2 Delivery Issues

If your package appears damaged upon delivery:

• Refuse delivery if possible
• Contact us immediately at [email protected] with photos

5. Returns and Refunds

5.1 Return Policy

We stand behind our products with a 15-day return policy from delivery date. To be eligible:

• Items must be unused, in original condition with tags and packaging
• Proof of purchase is required
• Certain safety items cannot be returned (helmets, impact vests, opened gloves/control bars)
• Inflatable products are non-returnable for hygiene reasons

5.2 Return Process

To initiate a return:

1. Email [email protected] with your request
2. Receive Return Merchandise Authorization (RMA)
3. Ship items to: Aqua Glide Shop Returns, 3557 Bagwell Avenue, Bushnell, US 33513

Original shipping fees are non-refundable. You are responsible for return shipping costs unless the return is due to our error.

6. Intellectual Property

All content on aquasportgear.com, including:

• Text, graphics, logos
• Product designs and specifications
• Photography and videos

is the property of Aqua Glide Shop and protected by intellectual property laws. You may not use our content without express written permission.

7. Liability Limitations

Aqua Glide Shop shall not be liable for:

• Any indirect, incidental, or consequential damages
• Injuries resulting from improper use of our products
• Delays or failures in performance due to circumstances beyond our reasonable control

Our total liability for any claim related to our products or services shall not exceed the purchase price of the product in question.

8. General Provisions

8.1 Governing Law

These Terms shall be governed by the laws of the State of Florida, USA.

8.2 Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance.

8.3 Contact Us

For questions about these Terms, contact:

Aqua Glide Shop
3557 Bagwell Avenue
Bushnell, US 33513
Email: [email protected]